Client created accounts are owned by the client and bound by the terms of services and policies of each individual service provider.
When a client hires Digital Shift for an account setup service, the account is set up remotely through with the client.
If remote setup for paid account setup services is not available, the account will be created and transferred to the client.
Account Access
The client will grant access to Digital Shift to perform the necessary work.
Primary account access and maintenance including emails, passwords and security are the responsibility of the client.
Digital Shift will be added as an administrative manager or as a marketing partner to the account.
Advertising account billing management will be accessible and managed only by the client.
The client is responsible for managing his/her owned accounts and data with internal and external stakeholders.
Digital Shift recommends regular reviewing access requirements and levels for security purposes.
When working with third parties (franchisors, vendors, etc.) the client will ensure the necessary access to data and reports is made available.
Accounts Used With Services
Technology and internal accounts used for services are owned by their respective parties and not subject to client ownerships.
This includes but is not limited to: Software As A Service (SAAS), Server Hosting, Licenses, Leases, and Service Subscriptions (collectively account services).
Intellectual Property and Trade Secrets are provided as a service and considered to be leased during the service period.
Access to accounts used with services is not shared may have separate terms of service agreements.
Third-Party Accounts
Third-party vendors may have separate terms of service agreements.
Digital Shift cannot be held liable for disputes with third-party vendors, regardless of whether or not the service is part of an agreement or referral.
Digital Shift cannot be held responsible for lack of functionality or any other aspect of third party services.
Creative Work
Content written through blogging, social media, or related content marketing services transfer to the client.
Custom graphic design and illustrations as a result of web design, banner ad design, or other graphic design related services transfer to the client.
Programming code files for custom web design and development projects are the client's property, but may also use or require other technologies or services.
Website Development
Upon completion of a custom website project and payment of web design and development fees, the client is the owner of the commissioned website.
Website Hosting
Website hosting is leased from data centers and server providers.
The client can use any hosting company compatible with the website.
Migration fees and costs are the responsibility of the client.
Digital Shift cannot be responsible for website hosting uptime.
Domain Names
Website domain names are leased from domain name registration companies.
When Digital Shift registers a domain name for a client, that registration will be made in the client’s name or business name.
Upon payment of any outstanding fees, the client has the right to use that domain name regardless of whether he/she chooses to continue further services with Digital Shift.
Domain name renewal and renewal fees are the responsibility of the client.
If the client chooses to have Digital Shift renew the domain name on behalf of the client, an additional service fee will apply.
Clients are advised to closely monitor the renewal date of a registered domain name and to verify that the renewal of said domain name has been completed.
Digital Shift cannot be responsible for expired domain names.
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