Privacy Policy

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Our Privacy Policy Statement

This is the web site of Digital Shift Corporation.
Our business postal address is:

305 King St. W, Suite 1010
Kitchener, Ontario N2G 1B9
Canada
We can be reached via e-mail at privacy@dev.digitalshiftmedia.com. or you can reach us by telephone at +1.855.482.4242.

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from Digital Shift Corporation, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

 

SECTION 2 – CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

 

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at support@dev.digitalshiftmedia.com or mailing us.

 

SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

 

SECTION 4 – DIGITAL SHIFT

Our store is hosted on Digital Shift Corporation. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Digital Shift’s data storage, databases and the general Digital Shift application. They store your data on a secure server behind a firewall.

 

Payment:

If you choose a direct payment gateway to complete your purchase, then Digital Shift stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Digital Shift’s Terms of Service.

 

SECTION 5 – THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

 

SECTION 6 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

 

SECTION 7 – COOKIES

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.

An overview of the use of Cookies can be found here:

Third Party Cookie/Pixel Details
Google Analytics incl. Data Collection for Advertising Features (Remarketing and Advertising Reporting Features) No use of User ID
Includes AdWords, Search Console and Tag Manager Linking
With IP address anonymisation
https://policies.google.com/privacy/update?hl=en-GB
https://tools.google.com/dlpage/gaoptout
Google Tag Manager
Google AdWords Conversion Tracking Only on Thank You Pages to record successful registrations and monies paid into account (incl. amount) if purchasing
Google AdWords (Audiences, Doubleclick, Dynamic Remarketing, Remarketing User Lists)
Facebook Pixel inkl. Facebook Custom Audiences Without enhanced comparison of Custom Audiences from File (we do not upload any personal customer information to Facebook)
LinkedIn Analytics
LinkedIn Ads
Without enhanced comparison (we do not upload any personal customer information to LinkedIn)
HotJar Analytics https://www.hotjar.com/legal/policies/privacy
https://www.hotjar.com/legal/policies/cookie-information
YouTube YouTube Videos are loaded into iframes

c) WebAnalytics/ Google Analytics/ Google Remarketing/ AdWords/Doubleclick by Google/

This website uses Google Analytics and Google Remarketing web analytics services provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”).

Google Analytics and Google Remarketing use “Cookies” – text files which are stored on your computer and allow us to analyse your use of our website. The information generated by cookies about your use of this website (including your IP address) will be transmitted to Google and stored on servers in the United States. Google will use the information to evaluate your use of our website, to compile reports about website activity for website operators, and to provide other services related to website activity and Internet usage.

Google will also transfer this information to third parties if required by law, or if third parties process this data on Google’s behalf. Google will never associate your IP address with other Google data. You can prevent the installation of cookies by setting your browser software accordingly; however, please note that if you do this you may not be able to use the full functionality of our website. By using our website, you agree to the processing of data about you by Google in the manner and for the purposes described above.

You can opt-out of the collection of data for the future at any time by using the Google Analytics Opt-out Browser Add-on at: https://tools.google.com/dlpage/gaoptout?hl=en

Please note that this website uses Google Analytics with the extension “_anonymizeIp()”. As a result, IP addresses are stored exclusively in anonymous form, which rules out direct personal reference in connection with the stored data.

Using Google Remarketing allows third parties, including Google, to serve ads to sites on the Internet. Third parties, including Google, use stored cookies to serve ads based on your previous visits to our site. In addition, we use Google Analytics to analyse data from Google AdWords and the Double-Click-Cookie for statistical purposes and to display relevant targeted ads for you.

If you do not want this to happen, you can disable this function via the Ads Preferences Manager at: https://adssettings.google.com/authenticated. Alternatively, you can disable the Doubleclick-Cookies via the Digital Advertising Alliance website at the following link: http://www.aboutads.info/choices/.

Doubleclick by Google assigns your browser a pseudo identification number (ID). This is used internally to check which ads have appeared in your browser and which ads have been viewed. The cookies used do not contain any personal information. Using the DoubleClick cookie allows Google and its affiliate websites to serve ads based on prior visits to our, and other, websites and services on the Internet. The information generated by these cookies is transmitted by Google to a server in the USA for evaluation, and stored there.

AdWords also stores cookies on your device. The cookie is set when a user clicks on an ad served by Google. This is not used for personal identification. If the user visits certain pages of our offer, Google and the advertiser can then see they have been redirected to the page via the corresponding ad. Each Google AdWords customer receives a different cookie. Thus, no conclusions can be drawn about user behaviour on the advertiser‘s website. The data collected with the help of cookies serves statistical purposes. At no point in time will AdWords advertisers receive information which could personally identify users.
You can find more information about terms of use and data protection either at:
https://www.google.com/analytics/terms/gb.html or at: https://policies.google.com/?hl=en.

This website uses the HotJar Analytical Service developed by Hotjar Ltd. (Level 2, St Julians Business Centre 3, Elia Zammit Street, St Julians STJ 3155, Malta, Europe).Hotjar uses cookies to process information including standard internet log information and details of the visitor’s behavioral patterns upon visiting our site. This is done to provide you with a better experience, and to facilitate the use of certain functions. Hotjar-Tracking uses only first-party cookies. You can remove them simply by deleting your browser cookies. If you want to preventHotjar tracking in general, just activate the “Do-Not-Track” function in your browser. Hotjar will then no longer gather information in your browser.

Alternatively, you can exercise your right to opt out with future effect at: https://www.hotjar.com/legal/policies/privacy.
Please note that you must repeat this procedure for each different device you use, then delete all cookies or use a different browser afterwards.

 

SECTION 8 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

 

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

 

SECTION 9 – SOCIAL NETWORK SIGNIN

On this website, you can encounter the Content Lockers which may ask
you to sign in, subscribe, enter your name or perform other actions to get access to the locked content.

Using your email address

When you enter your email or sign in through social networks, you agree to that your
email address will be added to the subscription list for sending target news and special offers. You can unsubscribe at any time by clicking on the link at the end of any of emails received from us.

Social Apps & Permissions

When you sign in through social networks, the Content Locker may ask you to grant
permissions to read or perform some social actions. The Content Locker retrieves only the following information (according the Privacy Policy of this website): Person name and Email address.

Content Locker never collects other data and never publish anything in social networks from your behalf without your permissions.
After unlocking the content the Content Locker removes all the access tokens received from you and never uses them again.

SECTION 10 – Storage period

We do not store personal data longer than is legally permitted and necessary for the purposes of providing the Services or the relevant parts thereof. The storage period depends on the nature of the information and the purposes of processing. The maximum period may therefore vary per use. Typically, we will store User’s personal data for as long as the User or the relevant customer User represents is a registered subscriber or a registered user of our Services or for as long as we have another purpose to do so and, thereafter, for no longer than is required or permitted by law or reasonably necessary for internal reporting and reconciliation purposes. In general, personal data of Users are deleted within a reasonable time after the User no longer uses any part of the Services or when the User makes a request regarding deletion of User’s personal data.

We only store your personal data for while you are using our services. The data will be deleted within reasonable time after you’ve stopped using our services or request your personal data to be deleted.

SECTION 11 – Users’ rights.

Right to access
Digital Shift offers access for the Users to the personal data processed by Digital Shift. This means that Users may contact us and we will inform what personal data we have collected and processed regarding the said User and the purposes such data are used for.

Right to withdraw consent.
In case the processing is based on a consent granted by User, User may withdraw the consent at any time. Withdrawing a consent may lead to fewer possibilities to use our Services.

Right to correct.
Users have the right to have incorrect, imprecise, incomplete, outdated, or unnecessary personal data we have stored about the User corrected or completed.

Right to deletion.
Users may also ask us to delete the User’s personal data from our systems. We will comply with such request unless we have a legitimate ground to not delete the data. We may not immediately be able to delete all residual copies from our servers and backup systems after the active data have been deleted. Such copies shall be deleted as soon as reasonably possible.

Right to object.
Users may object to certain use of personal data if such data are processed for other purposes than purposes necessary for the performance of our Services to the User or for compliance with a legal obligation. Users may also object any further processing of personal data after prior given consent. If User objects the further processing of personal data, this may lead to fewer possibilities to use our Services.In the event and at the sole discretion of Digital Shift, if it is determined that the Service can no longer be provided without customer acceptance of modified terms, a pro-rated refund of service will be paid back to the User.

Right to restriction of processing.
Users may request us to restrict certain processing of personal data, this may however lead to fewer possibilities to use our Services.

Right to data portability.
Users have the right to receive their personal data from us in a structured and commonly used format and to independently transmit those data to a third party.

How to use the rights.

The above mentioned rights may be used by sending a letter or an e-mail to us on the addresses set out above, including the following information: the full name, company name (if applicable), address, e-mail address and a phone number. We may request the provision of additional information necessary to confirm the identity of the User. We may reject requests that are unreasonably repetitive, excessive or manifestly unfounded.

As a user, you have the right to access, correct, and delete your personal data. Visit the online request form or contact us for any requests to exercise your rights.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at support@dev.digitalshiftmedia.com or by mail.

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