Where you are trying Digital Shift's fee-paying service for the very first time, we are happy to provide you peace of mind with an on-demand seven-day money back guarantee. This risk-free guarantee is in accordance with the following provisions:
a) Where you are entering into a fee-paying service with Digital Shift for the first time, you shall, within the first seven days from the service commencement date only, be entitled to cancel that service and request a 100% refund of any monies paid by you to Digital Shift in connection with that service agreement.
b) The provisions of clause (a) above are only applicable to, and for the benefit of, first-time users of our fee-paying services. Where Digital Shift reasonably believe that you are not a first time user, we shall not be obliged to provide a refund to you.
c) Any request by you for a refund about the first time user seven-day 100% money back guarantee must be made within the first seven days from the service subscriptions commencement, via our support system, or by emailing your support team. Requests for a refund received after this period may not be considered.